Your security is a top priority for us at Nave Bank®. As online fraud continues to evolve, we want to share a few practical tips to help you protect your business and your account.
- Always verify the website URL before entering any information. Nave Bank’s official website is www.navebank.com.
- Our online banking platform is negocios.navebank.com. If you login from Nave Bank’s official website, you will be redirected to auth.navebank.com to authenticate with your credentials and then redirected to negocios.navebank.com to access the online banking platform.
- Look for our verified email identity. When supported by your email provider, official Nave Bank® emails may display our verified logo via BIMI (Brand Indicators for Message Identification).
- Be cautious of urgent or threatening messages asking you to “verify,” “restore,” or “secure” your account, these are common scam tactics.
- Nave Bank® will never ask you to share passwords, one-time verification codes, or sensitive information via email or text message.
- Nave Bank® will not request sensitive information unless the communication comes directly from your designated Relationship Officer and has been previously coordinated.
If you receive a suspicious message:
- Do not click links or download attachments.
- Do not share credentials or verification codes.
- Do contact your Relationship Officer immediately so we can assist and investigate.
If you have any doubts about a message or notice unusual activity, please contact us right away at ayuda@navebank.com.